Refund policy

All artwork sold by michaelekingcreative is an original, one-of-a-kind piece signed by the artist. Because each item is unique, all sales are final and we do not offer returns, exchanges, or refunds for change of mind.

Damaged or Lost in Transit

We take great care in packaging every piece to arrive safely. If your artwork arrives damaged, please contact us at michael@michaelekingcreative.com within 48 hours of delivery with your order number and photos of the damage (both the artwork and the packaging). We will work with you on a resolution, which may include a repair, replacement (for commissioned work), or refund at our discretion, and will assist with any shipping carrier insurance claim.

If your order is lost in transit, please contact us at michael@michaelekingcreative.com. and we will assist in filing a claim with the carrier.

Cancellations

Orders for original, in-stock artwork may be cancelled within 24 hours of purchase, provided the piece has not yet shipped. Commissioned work cancellation terms will be agreed upon individually before work begins.

Questions

If you have any questions about this policy, please contact us at michael@michaelekingcreative.com.